Process Mapping Patient Journey
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Process Mapping Patient Journey
Create a patient journey map to understand the pain points in their journey and how to improve and streamline the processes to provide the best service. Redesigning a patient’s journey 22 8. Analysing a patient’s journey 17 7.
Process mapping can bring together people who do not necessarily operate as a team, to focus on the patient’s journey. Patient journey mapping improve patient journey in your healthcare facility understand your healthcare facility and its service processes from the patients’ point of view. Process mapping the patient journey:
Here are the steps to creating a patient journey map:
Patient journey mapping is a way of visualizing the service experiences of patients over time. Process mapping enables the reconfiguring of the patient journey from the patient’s perspective in order to improve quality of care and release resources. This paper provides a practical framework for using this versatile and simple technique in hospital. Patient journey mapping is a way of visualizing the service experiences of patients over time.
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